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Final result: The digital transformation initiatives brought about substantial enhancements in customer encounter, with the company reporting a twenty% rise in shopper satisfaction ratings. The e-commerce platform and mobile application also resulted in the 15% boost in on-line revenue, which helped to offset the drop in footfall at Bodily merchant
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Document assortment is an important element of case study exploration. Photograph by Arisa Chattasa. These information can offer historic context, corroborate proof from other resources, and provide insights to the case that might not be evident from interviews or observations.The automation capabilities of HubSpot allowed them to handle buyer inte